(256) 555-0190

Privacy Policy

How Huntsville Mold & Water Pros collects, uses, and protects your personal information.

Information We Collect

When you contact us through our website, phone line, or service request forms, we may collect the following personal information:

  • Your name
  • Phone number
  • Email address
  • Property address or general location
  • Details about your service request

We also collect standard web analytics data automatically, including pages visited, browser and device type, IP address, and referring website. This information is collected in aggregate and is used to improve our website experience.

How We Use Your Information

We use the information you provide for the following purposes:

  • To connect you with qualified local remediation contractorswho can address your mold, inspection, or crawl space needs.
  • To respond to your service requestspromptly and accurately.
  • To improve our websiteand ensure our content is helpful and relevant to Huntsville-area homeowners.
  • To send relevant communicationsrelated to your service request, such as follow-up confirmations or scheduling updates.

We do not use your information for unrelated marketing purposes, and we will never send you unsolicited promotional material unrelated to your service request.

Information Sharing (Lead Generation Disclosure)

Huntsville Mold & Water Pros operates as a lead generation business. When you submit a service request or call our dispatch line, we share your contact details and service information with ourpre-vetted local contractor partnersfor the sole purpose of responding to your request and providing the services you need.

We are transparent about this process:

  • Your information is sharedonlywith the contractor(s) assigned to handle your specific request.
  • Wedo not sellyour personal information to third-party data brokers, marketing companies, or unrelated businesses.
  • Wedo not shareyour information with parties who have no role in fulfilling your service request.

Call Recording

For quality assurance and training purposes, phone calls to our dispatch line may be recorded. Callers are notified at the beginning of the call when recording is in effect. Call recordings are stored securely and are not shared with parties outside of our organization and our contractor partners.

Cookies and Analytics

Our website uses standard web analytics cookies to help us understand how visitors use the site. This includes information such as:

  • Which pages are visited most frequently
  • How visitors navigate between pages
  • General geographic location of visitors (city/region level)
  • Browser and device type

This data is collected in aggregate and does not personally identify individual visitors. No personal data collected through cookies is sold to any third party. You can disable cookies through your browser settings at any time, though this may affect some website functionality.

Your Rights

You have the right to:

  • Request accessto the personal information we have collected about you.
  • Request correctionsto any inaccurate personal information.
  • Request deletionof your personal information from our records.

To exercise any of these rights, please contact us using the methods described below. We will respond to your request within 30 days.

Contact Us

If you have any questions about this privacy policy or how your personal information is handled, you can reach us by:

Last Updated:

Worried About Mold?

Don't let toxic mold compromise your family's health. Call our local dispatch for a thorough mold inspection and safe remediation plan.

(256) 555-0190
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